Easiest way to clean up your quota is to delete any old/un-wanted emails
When deleting emails ensure to empty trash once deleted (This still takes up space on the server as well)
*If you want to keep these old emails Archiving is the best option*
If you want to keep your emails, you must ensure your email is setup using a third party mail client and then you must run an archive.
Verify that your archive is setup and running
Outlook 2010
File > Cleanup Tools > Archive
Select your inbox folder
Adjust the date to be minimum 6 months back from current date
Select OK to run Archive
Outlook 2007
File > Archive
Select your inbox folder
Adjust the date to be minimum 6 months back from current date
Select OK to run Archive
If after following all these steps above you are still over quota. Send an email to your administrator requesting to adjust your email quota. Please explain that you have already performed the listed steps and require keeping all the current emails on the server.
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